We ship via USPS unless you select otherwise during checkout. Most items are shipped within 3-5 business days, unless otherwise noted on the listing. Custom orders take 1-3 weeks. We’ll keep you updated on when your items ship out so you can know when to expect a box of fair trade goodness!
Returns & exchanges
We gladly accept returns and exchanges, as long as you contact our store within 14 days of delivery and ship items back to us with 30 days of delivery.
Please contact us immediately if you have problems with your order at email@example.com. We want you to be happy and will work with you to the best of our ability to rectify the situation. if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We’ll only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)